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Account Director

Location: Toronto, ON
Job # 140799
Date Posted: 10/29/09
ACCOUNT DIRECTOR
 
Provides strategic direction to meet client-marketing objectives for brands. Supervises tactical planning and direction on assigned account; supervises account personnel to implement account marketing plans profitably; builds and maintains positive, lasting client relationships; ensures that client perceives that agency is always providing value-added services. Develops additional business organically.
 
ORGANIZATIONAL VALUES & ASSOCIATED RESPONSIBILITIES:
Core Competency Value: Action
Defined by: Innovative.
Brings creative ideas that meet needs, solves problems and drives the business strategy. Can manage the creative process and facilitate brainstorming. Open to the ideas of others. Can project how potential ideas may play out in the marketplace.
 
Associated Responsibilities:
  • Collaborates on creative development
  • Provides clear strategic direction to creative team
  • Evaluates creative product against strategic direction, and provides constructive feedback -Follows market conditions to provide revised strategic recommendations to client against changing market dynamics
 
Defined by: Decisive.
Makes decisions with the sense of urgency needed to stay ahead of the market, competition and customer needs. Has a get it done attitude that persists regardless of obstacles.

Associated Responsibilities:
  • Drives agency participation in client business planning process
  • Delegates responsibly but remains accountable for outcomes
 
Core Competency Value: Interaction
Defined by: Effective Communicator.
Conveys thoughts, ideas, feelings and decisions in a clear, concise and appropriate manner. Demonstrates both good verbal and writing skills. Is a good listener and always makes an effort to get to know their audience.
 
Associated Responsibilities:
  • Ensures ongoing positive communication with client; raises any issues promptly and provides recommendations for solutions
  • Spearheads the presentation to client of annual plans and significant interim programs
 
Core Competency: Leadership
Defined by: Organizational Awareness.
Understands organizational needs, issues, and constraints that affect decisions. Can foresee the effects that new events, situations or decisions can have on individuals and groups within the organization.
 
Associated Responsibilities:
  • Implements agency policies and procedures
  • Keeps management informed of account status, problems, plans, and meetings and gets senior management involved as needed
 
Defined by: Inspiring.
An ability to get others to understand your ideas, gain support for your decisions and implement your strategies. Influence others to follow you.
 
Associated Responsibilities:
  • Leads brand team in delivering a high level of performance for client
  • Ensures that client perceives that agency is always providing value-added services
 
Defined by: Strategic.
Considers a broad business context for the development of challenging and realistic goals. Creates a direction for the organization and devises the plans for short-term and long-term vitality, grow and success.

Associated Responsibilities:
  • Ensures sound strategic planning, timely and accurate implementation, good service, accurate financial reconciliation and a solid client/agency relationship
  • Cultivates relationships with appropriate thought leaders to help maintain solid knowledge of client's business
 
Core Competency: Personal Impact
Defined by: Empathetic.
Works to understand others' thoughts, feelings and perspectives, and uses this understanding to create win-win scenarios. Always thinks about how a situation or decision will impact others.
 
Associated Responsibilities:
  • Efficiently and effectively interacts with agency executives and staff
 
Core Competency: Management
Defined by: Judgment.
Intelligently manages the reward/risk ratio. Takes responsibility for making timely and well-analyzed decisions. Confirms conclusions and takes actions based upon the facts, available resources and our organizational goals and values.
 
Associated Responsibilities:
  • Maintains profitability of assigned accounts
  • Cultivates opportunities to grow and develop client business
  • Actively pursues new business opportunities within existing clients
  • Provides ongoing financial direction to agency and client with respect to staffing, changes in client budget, clients' financial expectations' supervises hours and expense tracking
 
Defined by: Develops Talent.
Actively and continuously provides coaching, feedback and learning opportunities to help improve productivity and performance. Encourages the growth and advancement of others by readily sharing career path alternatives and individuals interested in career advancement.

Associated Responsibilities:
  • Coaches account team by providing regular feedback, development opportunities, and training as needed to enhance team's skills and performance

QUALIFICATIONS:
  • Bachelor's degree from a four-year college or university required
  • Five + years of related work experience in account management required
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